Rizen Metrics Privacy Statement

This Privacy Statement provides important information on how Smart Digital Marketing, LLC dba Rizen Metrics (“we,” “us” or “our”) handles personal information. This Privacy Statement applies to all information gathered for and on behalf of Rizen Metrics electronically through the rizmetrics.com site (the “Site”). It explains data collection, use, and disclosure of personal information by Rizen Metrics. It does not apply to offline products or services.

By accessing the Site or providing us with any personal information, you agree that Rizen Metrics may collect, use, and disclose such personal information. In addition, it also signifies that you agree with all the terms of this Privacy Statement.

Rizen Metrics welcomes your comments regarding this Privacy Statement. If you have questions concerning this Privacy Statement, please contact us at Contact@rizenmetrics.com or via postal mail at the address provided below:

We will use commercially reasonable efforts to determine and address your concerns promptly.

About Us

Rizen Metrics is a digital marketing company for business owners & executives that helps companies reach goals and increase visibility through innovative solutions in digital strategies and collaboration. We understand that being a business in the modern era means standing out, and our experienced digital marketing team focuses on creative, results-driven solutions to put you ahead of the competition.

We turn internet traffic into in-person transactions, helping your business grow. Our scalable packages allow us to personalize advertising for any business on any budget. We are here to work with you, so you can meet your company’s goals while enhancing your online presence.

Personal Data Collection

What is personal information?

Personal information is any information that identifies you, or by which your identity could reasonably be ascertained or deduced from that information.

Sensitive Personal Information

Sensitive personal information includes data such as racial or ethnic origin, political opinions, religious beliefs, health data, and other information that requires special handling.

How do we collect personal information from you?

The collection of personal information is obtained when a visitor lands on the Site, uses the Site through completing a form to gain more information, registers to receive our monthly newsletters, downloads resources, or requests to speak with a customer support representative or a consultant. We also collect data through automated technologies such as web beacons, tracking pixels, and cookies.

Why are we collecting your personal information?

Rizen Metrics collects information in order to provide better and enhanced services to you. The information requested on this Site is required to process your request for more information about our company, services, and products, register for our events or monthly newsletters, contact customer support or a consultant.

We may also use your personal information to detect and reduce fraud and credit risk for the purchasing of a franchise, service, or product.

What type of personal information is collected?

The personal information we collect may include but is not limited to your name, mailing address, home phone number, cell phone number, or financial and credit card information if required for the purchase of products or services or registration of events. Your company or business name, business address, your business contact information, or information that is already a matter of public record or knowledge is generally not considered personal information and may be shared with anyone within or outside the network.

Why we create a profile

We may analyze your personal information to create a profile so that we can segment you and contact you with relevant information about our company, services, or products. We may make use of additional information about you if available from external sources to help us do this effectively.

How we use your personal information

The personal information collected on this Site will be used to:

• Navigate through the Site
• Provide the service(s)
• Carry out the transaction(s) you have requested

In support of these uses, we may use personal information to:

• Provide you with more effective customer service
• Provide you with important information about the product or service that you are using, including critical updates and notifications
• Send you information about other products and services

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, and the purposes for which we process your personal data.

Transferring Your Information

As part of the services offered to you through the Site, the information which you provide to us may be transferred to a local consultant outside of the United States to provide you with the service. These countries may not have similar data protection laws.

By submitting your personal data, you agree to this transfer, storing, or processing. If we transfer your information outside of the United States in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this Privacy Statement.

Personal Information Access & Control

Rizen Metrics will not sell or rent your information to third parties, or share your information with third parties for marketing purposes outside of our digital marketing services. Access to your personal information will be restricted to employees, administrators, or consultants who are responsible for the marketing and administration of our services.

How do I access my personal information?

If you wish to access your personal information, update your details, or unsubscribe from communications, email us at Contact@rizenmetrics.com or write to:

How do I control the use of my personal information?

Except as otherwise described in this Privacy Statement, personal information you provide on the Site will not be shared outside of employees, administrators, or consultants who are responsible for the marketing and administration of our services without your permission. As described above in the previous section, you can access your personal information through email or writing to us.

Links to other websites and social media

This Site hosts various blogs, case studies, and testimonials that will allow you to share our content through various Social Media Applications with other users. Any personal information that you contribute to any Social Media Application can be read, collected, and used by these Social Media Organizations. Therefore, we are not responsible for the privacy policies and practices of other Social Media Applications and their Organizations.

In addition, the Site may contain links to other websites managed by other organizations or consultants; this Privacy Statement only applies to rizmetrics.com. If you landed on our Site from a third-party website, we are not responsible for the privacy policies and practices outside of our Site. We encourage you to check the third-party sites or social media applications’ privacy statements.

Personal Information Protection

We are committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. For example, we store the personal information you provide on computer servers with limited access that are located in controlled facilities.

Breach Notification

In the event of a data breach, we will notify affected individuals and the appropriate authorities as required by law. Notifications will include information about the nature of the breach, the affected data, and steps taken to mitigate the breach and prevent future occurrences.

Cookies & Similar Technologies

This Site uses cookies to deliver relevant content, ease site navigation, or collect information for statistical use, such as how many visitors our site received. You have the ability to accept or decline cookies at any time by modifying the settings in your browser, and you can also erase cookies from your operating system as well. However, declining or erasing cookies may preclude you from fully experiencing all the features of this website.

For more information about cookies and how we use them, please read our Cookies & Internet Advertising Policy.

Consent

If you have voluntarily provided personally identifiable information, including but not limited to your name, title, phone number, or email address (business or personal), you have assumed an implied business relationship with us and therefore consented to the collection, use, and disclosure of your personally identifiable information as described in this Privacy Statement.

We will not use personally identifiable information for any purpose outside of the implied business relationship.

Children’s Privacy Protection

We are committed to protecting the privacy of children locally and internationally. This Site is not designed or intentionally targeted towards children 16 years of age or younger, and we do not intentionally collect or maintain personal information about anyone under the age of 16.

Opt-in Approach

We will ensure to act in compliance with the United States’ data protection regulations, including the California Online Privacy Protection Act (CalOPPA). In order to ensure compliance, electronic messages (including email marketing) will be based on an “Opt-In” approach.

We will gain consent for external electronic messages purposes prior to sending commercial messages (including emails) unless we have a pre-existing business relationship with the client or prospect as in these particular cases consent is considered to be implied. Should we require personal information for a new purpose, we will contact you directly to seek consent for that new use/purpose.

How can you opt-out?

Your consent to the use of personal information to communicate with you and offer you franchise opportunities, products, and services is optional. If you wish to remove your personal information from our databases, you may opt-out at any time by doing the following: unsubscribing through a delivered email message, contacting us directly via email at Contact@rizenmetrics.com to make this request, or write to:

Data Subject Rights

You have the right to:

• Access: Request access to your personal data.
• Rectification: Request correction of inaccurate or incomplete personal data.
• Erasure: Request deletion of your personal data.
• Restriction of Processing: Request restriction of processing your personal data.
• Data Portability: Request the transfer of your personal data to another party.
• Objection: Object to the processing of your personal data where we are relying on a legitimate interest.

International Data Transfers

If we transfer your personal data to countries outside the United States, we will ensure it is protected in a manner consistent with how your personal data will be protected under data protection laws in the United States. This might include implementing Standard Contractual Clauses or other transfer mechanisms.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you by email, through a notice on our website, or by other means, so that you can review the changes before continuing to use our services.

Review of this Privacy Statement

We keep this Privacy Statement under regular review. We encourage you to periodically review this document to be informed about how we protect and respect your personal information. This Privacy Statement was last updated in June 2023.